![]() ![]() ![]() Securely communicate with patients outside of appointments MYIO offers integrated secure messaging and a streamlined way for behavioral healthcare practices to: Valant’s integrated patient portal app, MYIO, has completely streamlined the process, saving our office hours of administrative work each day.” “We used to have an entire manual workflow dedicated to sending out statements, replying to questions, and directing patients to submit payments on the practice website via a third-party portal. “Our previous billing process was very labor-intensive for the practice and unnecessarily complex for patients,” said Willamette Health & Wellness Billing Specialist Shea Musick. Prior to working with Valant, Williamette’s billing department spent hours manually sending patients billing statements and asking them to pay bills through a separate system. Willamette Health & Wellness, a behavioral healthcare practice in Portland, OR, is an early adopter of the MYIO app. While using the app, patients can communicate with their behavioral healthcare provider or office staff to schedule appointments, request prescription refills, and register for additional services from their portal account using the integrated secure messaging feature. Practices with outpatient behavioral health clients will benefit by having this secure central hub to stay connected and also have access to health data.” “We are pleased to offer patients a cohesive, supportive experience and providers the technology to help make high-quality behavioral healthcare available to everyone while improving outcomes. Our vision with MYIO is to give providers a means to keep that engagement going, long after appointments are complete,” said Valant’s Chief Executive Officer, Ram Krishnan. “Mental health requires constant communication and engagement to keep patients motivated to continue their care. With the app, new patients can easily onboard by entering demographic data and submitting credit card and insurance information, signing clinical intake forms, requesting appointments, paying balances, and more. MYIO helps behavioral healthcare practices bypass the manual entry of patient data into multiple systems, thereby improving operational efficiencies. Additionally, MYIO alleviates manual tasks once left to providers, giving them the opportunity to focus on patient care. This alleviates the burden often placed on administrative staff and allows them to handle patient questions and requests that do not require their provider's attention. With MYIO, patients can join telehealth sessions, sign intake forms, complete assessments, securely message their behavioral health provider, view and request appointments, update payment information, and make online payments. It enables practices to boost productivity and streamline operations while increasing patient engagement. ![]() MYIO, which is short for My Improved Outcomes, offers a secure solution intended to improve both patient and practice outcomes. Valant, a leading EHR for behavioral healthcare practices, today launched MYIO, the first all-in-one behavioral health-specific patient engagement mobile app. ![]()
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